📱

🛡️

💻

📹

Serving Melbourne's Western Suburbs

Tech Help
Your Parents
Actually Need

No jargon. No rush. Just patient, friendly tech support for seniors — right at their doorstep. Based in Werribee.

Book a Home Visit CCTV Special — $119

Police Check Available

Same-Week Visits

Patience Guaranteed

⭐ "Finally someone who explains things slowly!" • 👨‍👧‍👦 "My mum can now FaceTime the grandkids!" • 📹 "CCTV setup was so easy, $119 well spent." • 💚 "No tech talk, just plain English." • 🏠 "Came to dad's house, fixed everything in an hour." • ⭐ "Finally someone who explains things slowly!" • 👨‍👧‍👦 "My mum can now FaceTime the grandkids!" • 📹 "CCTV setup was so easy, $119 well spent." • 💚 "No tech talk, just plain English." • 🏠 "Came to dad's house, fixed everything in an hour." •

😔

Sound Familiar?

✗ "Mum, just press the green button... no, the OTHER green button..."

✗ Dad hasn't updated his iPad in 2 years and it's barely working.

✗ "I worry about them being alone. I wish I could check in visually."

✗ They won't call a "geek" because they're intimidated by tech people.

Let us handle all of that

Our Services

Everything Your Parents Actually Need

No upselling. No confusing packages. Just real help for real problems.

📞

Video Call Setup

FaceTime, WhatsApp, Zoom — we set it all up and teach them step by step. No more missed grandkid moments.

📱

Phone & iPad Setup

New device? No worries. We'll unbox, set up, transfer data, and make it senior-friendly with big text & simple layout.

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General Tech Fixes

Slow computer? Printer won't connect? WiFi dropping? Pop-ups? We fix it all with zero tech jargon.

🏠

Home Check-Ins

Can't visit your parents? We'll go check on them, make sure everything's working, and report back to you. Peace of mind.

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Scam Protection

Seniors are #1 scam targets. We set up spam filters, ad blockers, and teach them how to spot suspicious messages.

📺

Smart TV & Streaming

Netflix, YouTube, Chromecast — we set up the TV so they can watch what they want, when they want, without calling you.

🔥 Special Offer for Families

Keep an Eye on
Mum & Dad —
Just $119/Camera

We install affordable CCTV cameras at your parents' home so you can check in on them anytime from your phone. No monthly fees. No complicated setup. Just peace of mind.

View from Your Phone

Live stream anytime via free app — iOS & Android

Night Vision Included

Crystal clear footage even in complete darkness

Two-Way Audio

Talk to your parents through the camera — "Mum, don't open that door!"

No Monthly Fees

One-time cost. SD card recording. No subscriptions ever.

Get CCTV Installed — $119

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Per Camera

$119

No Monthly Fee!

Simple Pricing

No Hidden Fees. Ever.

Transparent pricing you can explain to your parents over the phone.

🧑‍🔧

Home Tech Support

We come to your parents' door. Simple as that.

$99 /hour

Minimum 1 hour charge

Any tech issue — phones, tablets, computers, TVs

Patience-first approach — no rushing

We explain everything in plain English

Follow-up phone support included

Report back to you (the family) if requested

Book Now

📹

CCTV Installation

For families who want to check in from afar.

$119 /camera

Includes installation & app setup

HD camera with night vision

Free phone app — view live from anywhere

Two-way audio built in

SD card recording — no cloud fees

We teach your parents how it works

Get Cameras Installed

🚗

Travel Charge Applies

Based in Werribee. First 10km from our office is free. Beyond that, $2 per km applies. You'll always know the exact cost before we arrive — no surprises.

⏱️

How We Count Time

The 1-hour minimum starts from the moment we leave our office — not when we arrive at your door. This covers our travel time within the free 10km zone. Additional time is billed in 30-minute increments.

Dead Simple Process

How It Works

Three steps. That's it. Your parents won't need to do anything complicated.

You Book

Fill in the form or call us. Tell us what your parents need. We'll confirm a time that suits them.

We Visit

We show up at their door with a smile. No uniforms that intimidate. Just a friendly face ready to help.

Problem Solved

We fix the issue, teach them how to use it, and optionally report back to you. Everyone's happy. 😊

Built for Two Types of People

🧓

For Seniors

→ You're confused by technology and want someone patient
→ You want to video call your family but don't know how
→ Your device is slow, broken, or doing weird things
→ You're tired of waiting for your kids to "come fix it"
→ You want someone who speaks your language, not "tech"

👨‍👧

For Their Children

→ You live far away and can't always visit to fix things
→ You want CCTV so you can check on them remotely
→ You're worried about scams targeting your parents
→ You need someone trustworthy to visit them regularly
→ You want peace of mind without doing it all yourself

Why Families Trust Us

🌱

Patience First

We'll explain the same thing 50 times if needed. With a smile.

🏠

House Calls

We come to them. No need to lug a computer to a shop.

💬

No Jargon

We speak human. Not "reboot the router and clear the DNS cache."

💯

Transparent

You know the cost before we start. No surprise bills. Ever.

Book a Visit

Let's Help Your Parents

Fill in the form below and we'll get back to you within a few hours.

Your Name *

Your Phone *

Parent's Name

Suburb

What do they need help with? *

Video call setup Phone / iPad setup CCTV installation Computer / laptop fix Smart TV / streaming Home check-in visit Scam protection Something else

Any extra details?

I consent to the Privacy Policy and Terms of Service.

We'll reply within a few hours. No spam, we promise.

Service Area

Based in Werribee, Serving Melbourne's West

We happily serve Werribee, Hoppers Crossing, Point Cook, Tarneit, Truganina, Williams Landing, Laverton, Altona, Sunshine, Footscray, and surrounding areas. First 10km free — beyond that, just $2/km.

Werribee Point Cook Hoppers Crossing Tarneit Truganina Williams Landing Laverton Altona Sunshine + more

Tech Help Your Parents Actually Need